Terms of Use

AZTRT LLC and ArizonaTRT LLC Terms of Use — Last updated: November 2, 2026

Overview

AZTRT LLC provides administrative and technology services to ArizonaTRT, an affiliated medical practice. Its independently licensed providers make all clinical decisions. AZTRT LLC and ArizonaTRT LLC (together, “AZTRT,” “we,” “us”) operate the websites located at aztrt.com, which are owned by AZTRT LLC, which we (or our affiliates) may make available to you now or in the future (collectively, the “Site”). AZTRT offers the Site, including all information and content therewith (collectively, the “Content”), products available for purchase (the “Products”), and various services (the “Services”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated or referenced herein (the “Terms of Service”) and compliance with all applicable laws and regulations.

Please read these Terms of Service carefully before accessing or using our Site. By registering for and/or accessing and using the Site or Services, you agree to be bound by these Terms of Service and all other terms and policies that appear on the Site or Services. You may not access or use the Services or accept these Terms of Service if you are not at least the age of majority in your jurisdiction of residence. If you do not agree with all of the provisions of these Terms of Service, do not access and/or use the Services.

Any new features, tools, or services which are added to the current Site shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our Site. Any such changes will be effective as of the date of posting. Your continued use of or access to the Site following the posting of any changes constitutes your acceptance of those changes.

Arbitration Notice. Except for certain kinds of disputes described in the Dispute Resolution section, you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and by accepting these Terms, you and AZTRT are each waiving the right to a trial by jury or to participate in any class action or representative proceeding.

Services

We offer certain Products, Services, and Content to you through our Site. In particular, you may (a) access prescription fulfillment services for certain prescription drugs and (b) access telehealth and telemedicine services. Our Services are currently available only to individuals who are at least the age of majority in their jurisdiction of residence.

Prescription Fulfillment Services

We may provide access to prescription fulfillment services offered by our partner pharmacies (the “Pharmacies”), including Strive Pharmacy. You can expect to receive your prescription drugs from one of our partner pharmacies. By accepting these Terms of Service, you acknowledge and accept that AZTRT is not a prescription fulfillment warehouse. When you use these Services, you understand that we are simply connecting you to the Pharmacies. AZTRT does not recommend or endorse any specific prescription drug or pharmacy that may be mentioned in relation to the Services.

Healthcare Services

AZTRT does not engage in the practice of medicine and does not provide any healthcare services; however, we may make certain Services for telehealth and telemedicine available to you by connecting you with third-party medical providers. By using these Services, you understand and agree that you are not establishing a physician/patient relationship with us by using the Service. You understand and agree that the Providers are solely responsible for the medical care and treatment that they provide to you. AZTRT is not responsible for the acts, omissions, or for any content of the communications made by any Provider affiliated with the Site.

If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately.

Products

We may offer certain Products, including prescription products and non-prescription products such as over-the-counter medications, vitamins, dietary supplements, and wellness products for purchase on the Site. The Products displayed on the Site can be ordered and delivered only within the U.S. All prices are in U.S. Dollars. Except as stated here, all Products are non-refundable. If your provider reviews your labs and decides treatment isn't right for you, we refund everything you paid except a $50 lab fee.

The statements made about the Products by their manufacturers have not been evaluated by any government agency and the results reported, if any, may not necessarily occur in all individuals. Use of the Content related to a Product is not meant to serve as a substitute for professional medical advice.

Certain Products require a valid prescription by a licensed healthcare provider (“Prescription Products”). You may not purchase a Prescription Product unless and until you have completed a consultation with a Provider, and such Provider has provided a written prescription. Prescriptions fulfilled by the Pharmacies may not use child-resistant packaging.

Billing

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Site. You will be responsible for any applicable sales, use, duty, customs, or other governmental taxes, levies, or fees due with respect to your purchase of Products or Services.

Some of our Products and/or Services may be available on a subscription basis. By enrolling in subscription services, you agree to pay for a minimum of three consecutive months of service. For these Products and Services, your payment account will be automatically charged as described for that Product or Service. You may cancel a subscription thirty days before the next monthly processing date of your subscription (after your initial commitment has concluded) by contacting AZTRT LLC at [email protected] with your cancellation request.

AZTRT LLC accepts payment from HSA/FSA accounts using credit or debit cards commonly associated with these types of accounts. AZTRT LLC makes no warranty that your payment will be accepted by your HSA/FSA administrator as a valid expense.

Third Parties; Third-Party Links

You acknowledge and understand that certain of AZTRT LLC’s shareholders, directors, officers, employees, contractors, or agents may have a financial interest in one or more third parties providing the Services or Products. Third-party links on the Site may direct you to a third-party website that is not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of the information available on third-party sites.

Intellectual Property; Licenses

Subject to these Terms of Service, you are hereby granted a non-transferable, non-exclusive, limited, revocable license to use the software and access the Content provided to you through the Site. All Content (except for Your Content) displayed on our Site is our exclusive property. Any use of the Content, including reproduction for purposes other than those permitted, modification, distribution, republishing, transmission, display, or performance is strictly prohibited.

Termination

AZTRT LLC may terminate your access to the Site or any of the Services at any time and for any reason, including your breach of any of the Terms of Service. Upon termination, your access to the Site and the terminated Services will immediately cease, but you will remain liable for all amounts due up to and including the date of termination.

Disclaimer of Warranties

All Services, the Site, and Content are provided “as is,” “as available,” and “with all faults.” AZTRT LLC disclaims all warranties and conditions of any kind, either express or implied, statutory or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, durability, title, or non-infringement. AZTRT LLC does not warrant or guarantee that the Content, Products, Services, or the Site are or will be accurate, complete, reliable, current, or error-free.

Limitation of Liability

AZTRT LLC, including its officers, directors, employees, agents, or representatives (collectively, the “AZTRT LLC Parties”), will not be liable for any damages of any kind arising out of or in connection with the use of the Site, the Content, or any of the Services or Products. To the fullest extent permitted by law, the AZTRT LLC Parties shall not have any liability for any indirect, special, exemplary, incidental, or consequential damages. The AZTRT LLC Parties’ liability shall not exceed the amount you have paid for Products and Services in the six (6) months preceding the date of the event that is the basis for the claim.

Indemnification

You agree to indemnify, defend, and hold harmless the AZTRT LLC Parties, and the Pharmacies and Providers, from any and all third-party suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses relating to or arising from your use of the Site, or your breach of these Terms of Service, or your violation of any law or the rights of a third party.

Dispute Resolution and Arbitration

Generally. You and AZTRT LLC agree that every dispute arising in connection with these terms will be resolved by binding arbitration. This agreement to arbitrate disputes includes all claims arising out of or relating to any aspect of these terms. You and AZTRT LLC are each waiving the right to a trial by jury or to participate in a class action.

Exceptions. Nothing in these terms will be deemed to waive the right of either party to: (a) bring an individual action in small claims court; (b) pursue an enforcement action through the applicable agency; (c) seek injunctive relief in a court of law in aid of arbitration; or (d) file suit to address an intellectual property infringement claim.

Arbitrator. Any arbitration between you and AZTRT LLC will be settled under the Federal Arbitration Act and administered by the American Arbitration Association (“AAA”) under its consumer arbitration rules. The arbitration will be before a single arbitrator.

Notice of Arbitration. A party who intends to seek arbitration must first send a written notice of the dispute. AZTRT LLC’s address for Notice is: 4539 N 22nd St Ste N, Phoenix, AZ 85015. The parties will make good faith efforts to resolve the claim directly for 30 days after the Notice of Arbitration is received.

No Class Actions. You and AZTRT LLC agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona.

Privacy Policy

AZTRT LLC respects your privacy. Please review our Privacy Policy for information regarding how we may collect, use, and disclose your personal information. The Privacy Policy is hereby incorporated by reference into these Terms of Service.

Electronic Communications

In connection with your access or use of the Services, you hereby consent to receive electronic communications from us, the Providers, and the Pharmacies, whether through email or through the Site. You agree that such electronic communications will satisfy any legal requirement that such communications be in writing.

Third-Party Beneficiaries

Any use of third-party software shall be governed by the applicable party’s license or terms of use, and not by these Terms of Service. Except as expressly set forth herein, the parties agree that there are no third-party beneficiaries of these Terms of Service.

General Terms

The headings used in this agreement are for convenience only. If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed. The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver. These Terms of Service constitute the entire agreement and understanding between you and us.

Digital Millennium Copyright Act

If you are a copyright owner or an agent thereof and believe that any content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing us with the information required under 17 U.S.C §512(c)(3) in writing at [email protected].

Contact Information

Questions about the Terms of Service should be sent to us by calling 480-852-5600 or emailing us at [email protected].

Office: Virtual — All of Arizona  ·  Site: www.aztrt.com